We maintain security practices to keep personal information about you safe. We do not sell or share customer information with unrelated companies so that they can market their products to you. When we believe that an unrelated company offers products or services that would be of interest to you, we may communicate to you about them. These companies will not learn about your relationship with us unless you respond to their offer. When it comes to privacy, we believe that you have the right to make meaningful choices. If you tell us not to do so, we will not call, or send direct mail to you, for additional products or services. We will provide you with helpful information about privacy and information security.
Online Privacy and SecurityThorntons pledges to protect your privacy online by adhering to the practices described below.
Using Information to Help You
Using Information to Help Us
Security of Online Sessions
Preventing Identity Theft
Links to External Sites
Using Information to Help YouTo safeguard your information online, we will need to collect or remember information about you from time to time. During registration, we will ask you to provide us with a Personal ID and Password. This ensures that when you interact online with us, it will always be safe and secure.
Thorntons sites use temporary session "cookies" to assist us in securing your online activities and enhance the performance of the site. We examine group activity and do not watch individual browsing patterns. In addition, Thorntons sites use persistent cookies to personalize your banking visit and to analyze visitor trends. For example, personalizing your visit allows you to see unique products and services developed especially for your state of residence. We also analyze our visitor trends to help us understand how our customers are using our Web site. This enables us to build a more user-friendly experience. While your browser may allow you to "reject" cookies, our Web site requires that you accept all cookies in order for the Web site features and security mechanisms to function fully.
Using Information to Help UsOccasionally, you may encounter banner ads for Thorntons products and services on other Internet sites. We may use third party ad serving companies to distribute our ads on sites where we've paid to advertise. When you click on a Thorntons banner, it will take you to our site where the advertised product or service is found. Sometimes these ads contain small graphics or tags in them. These tags capture information such as IP address, browser type and pages being viewed when a user clicks on an ad so we can track the effectiveness of our advertising. These tags do not capture personal information about you. The vendors we use to distribute our ads are prohibited from using any information collected except to track advertising effectiveness.
We will ask for an email address when you set up a new account or service with us. We may use this address to communicate with you regarding our products and services. You will, however, have the option to "opt out" of receiving any marketing materials.
Security of Online SessionsWe are committed to protecting the confidentiality of your information and online transactions. We use the highest industry standard for online security -- Secure Sockets Layer (SSL) encryption -- to secure your online sessions. This process safeguards your banking session from intruders.
Preventing Identity TheftThorntons is dedicated to protecting your personal information. Strict policies and procedures have been implemented to ensure that your personal information is kept confidential. Only authorized signers can access account information. Every effort is made to protect our customers from fraud. We will never initiate a request for sensitive information from you via email (ie. Password). If you receive an email that requests this type of sensitive information, you should be suspicious of it. We strongly suggest that you do not share your password with anyone, under any circumstances.
Links to External SitesAt times, we may provide links to sites outside the control of Thorntons to alert you to products, information and services offered by third parties. Provided links are meant to supplement Thorntons products, services or information or provide other information we believe may be of interest to you. Although we will only provide links to sites we believe are reputable, we do not make any representations concerning the linked sites' contents or availability. Please note that linked sites may have different privacy and information security policies than Thorntons. You should review each site's privacy and information security policies carefully before you enter confidential information onto the site.